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How to Resolve QuickBooks Error 1723

QuickBooks Error 1723 is a common issue that many users face while installing or uninstalling QuickBooks Desktop. This error typically indicates a problem with the Windows installer package. If you’re experiencing this error, don’t worry; you’re not alone, and there are several methods to resolve it. In this article, we’ll explore what QuickBooks Error 1723 is, the common causes, and the troubleshooting methods to fix it.

QuickBooks Error 1723

What is QuickBooks Error 1723?

QuickBooks Error 1723 is an installation error that occurs when there is an issue with the Windows installer package. The error message usually reads:
“Error 1723: There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.”
This error can be frustrating, especially when you’re in the middle of an important installation or uninstallation process. However, understanding the causes and knowing the troubleshooting steps can help you resolve it efficiently.

Common Causes of QuickBooks Error 1723

Several factors can lead to QuickBooks Error 1723. Here are the most common ones:

  1. Corrupt Windows Installer: If the Windows Installer is corrupted or not functioning correctly, it can cause installation errors.
  2. Damaged QuickBooks Installation Files: Corrupt or damaged QuickBooks installation files can trigger this error.
  3. Insufficient System Permissions: Lack of necessary permissions on your system can prevent the installer from functioning properly.
  4. Outdated Windows Operating System: Running an outdated version of Windows can lead to compatibility issues with the QuickBooks installer.
  5. System Registry Issues: Problems with the system registry can interfere with the installation process.
  6. Virus or Malware Infection: Malicious software can corrupt system files and disrupt the installation process.

Troubleshooting Methods to Resolve QuickBooks Error 1723

Here are the detailed steps to troubleshoot and resolve QuickBooks Error 1723:

Method 1: Repair the Windows Installer

A damaged Windows Installer is a common cause of Error 1723. To repair it, follow these steps:

  1. Press Windows + R to open the Run dialog box.
  2. Type msiexec /unregister and press Enter.
  3. Type msiexec /regserver and press Enter.

This will unregister and re-register the Windows Installer service, potentially fixing any issues.

Method 2: Use QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool can automatically diagnose and fix issues with QuickBooks installation.

  1. Download the QuickBooks Install Diagnostic Tool from the official Intuit website.
  2. Run the tool and follow the on-screen instructions.
  3. Restart your computer after the diagnostic tool completes the process.

Method 3: Update Windows

Ensure that your Windows operating system is up-to-date to avoid compatibility issues.

  1. Press Windows + I to open Settings.
  2. Go to Update & Security.
  3. Click Check for updates and install any available updates.
  4. Restart your computer.

Method 4: Adjust System Permissions

Lack of proper permissions can prevent the installer from running. To adjust permissions:

  1. Press Windows + E to open File Explorer.
  2. Navigate to the QuickBooks installation directory.
  3. Right-click the folder and select Properties.
  4. Go to the Security tab and click Edit.
  5. Select your user account and ensure that Full control is checked.
  6. Click Apply and OK.

Method 5: Clean Install QuickBooks

A clean install can help resolve issues caused by damaged installation files.

  1. Uninstall QuickBooks using the Control Panel.
  2. Rename the installation folders:
    • Press Windows + R to open the Run dialog box.
    • Type %ProgramData% and press Enter.
    • Rename the Intuit folders to Intuit.old.
  3. Reinstall QuickBooks using the original installation files or download a fresh copy from the Intuit website.

Method 6: Check and Repair System Registry

Problems with the system registry can interfere with the installation process.

  1. Press Windows + R to open the Run dialog box.
  2. Type regedit and press Enter to open the Registry Editor.
  3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress.
  4. Delete the InProgress key if it exists.

Method 7: Run a Full System Scan

Virus or malware infections can corrupt system files and disrupt the installation process.

  1. Open your antivirus software.
  2. Run a full system scan to detect and remove any threats.
  3. Restart your computer after the scan is complete.

Method 8: Use System File Checker (SFC) Tool

The SFC tool can repair corrupted system files that might be causing the error.

  1. Press Windows + X and select Command Prompt (Admin) or Windows PowerShell (Admin).
  2. Type sfc /scannow and press Enter.
  3. Wait for the process to complete and follow any on-screen instructions.

Method 9: Contact QuickBooks Support

If none of the above methods work, it may be time to contact QuickBooks support for professional assistance.

  1. Visit the official QuickBooks support page.
  2. Choose the appropriate category and follow the instructions to contact support.

Preventing QuickBooks Error 1723 in the Future

To avoid encountering QuickBooks Error 1723 in the future, consider these preventive measures:

  • Regularly Update QuickBooks: Keep your QuickBooks software up to date to ensure compatibility with banking systems.
  • Maintain Accurate Credentials: Keep your bank login credentials up to date and securely stored.
  • Monitor Bank Updates: Stay informed about any changes or updates to your bank’s website or security measures.
  • Clear Browser Data Regularly: Regularly clear your browser’s cache and cookies to prevent data buildup that can cause issues.


QuickBooks Error 1723 can be a frustrating hurdle, but with the right approach, it can be resolved efficiently. By understanding the common causes and following the troubleshooting methods outlined above, you can get back to using QuickBooks without any issues. Always ensure your system is up-to-date and well-maintained to avoid such errors in the future.

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