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How to Fix QuickBooks Error 3371 Status Code 11118

QuickBooks Error 3371 Status Code 11118

Encountering errors while managing your business finances using QuickBooks can be frustrating. One such vexing issue is QuickBooks Error 3371 Status Code 11118, which often pops up when you try to activate or open QuickBooks Desktop.

What is QuickBooks Error 3371 Status Code 11118?

QuickBooks Error 3371 Status Code 11118 typically manifests when QuickBooks is unable to load the license data. This error might be accompanied by a message stating, “Could not initialize license properties.” Such an issue points to some underlying problems with your QuickBooks installation files or settings, particularly concerning the license information stored on your system.

Key Symptoms

  • QuickBooks fails to open or crashes shortly after attempting to start.
  • An error message appears, clearly stating the problem with license initialization or verification.
  • Performance lags in other software applications as the error occurs.

Understanding what triggers this error is crucial for effective troubleshooting and prevention.

General Causes of QuickBooks Error 3371 Status Code 11118

Several factors can lead to this error, but the most common ones include:

  • Damaged or Missing Files: Essential QuickBooks files, such as qbregistration.dat, which contains your license information, can become corrupted or may not load correctly.
  • Improper Shutdown: Abruptly shutting down your computer due to power failures or system crashes can corrupt QuickBooks’ data and program files.
  • Outdated Windows OS: Not keeping your Windows operating system updated may conflict with QuickBooks operations and lead to errors.
  • Antivirus Programs: Sometimes, antivirus programs might mistakenly quarantine files required by QuickBooks, thinking of them as threats.

With the causes outlined, let’s move towards rectifying the error.

Troubleshooting Solutions to Fix QuickBooks Error 3371 Status Code 11118

Here are several steps you can take to resolve the error effectively:

Step 1: Install the Latest Windows Updates

Ensure that your operating system is up-to-date with all the latest patches and updates.

  1. Click on the Start menu, type “Update” in the search bar, and select Check for Updates.
  2. If updates are available, install them and restart your computer.

Step 2: Delete the ECML File

A corrupt entitlement data file (EntitlementDataStore.ecml) can often cause this error. Deleting this file forces QuickBooks to re-register, which can resolve the issue.

  1. Close QuickBooks Desktop.
  2. Navigate to C:\ProgramData\Intuit\Entitlement Client\v8.
  3. Locate and delete the EntitlementDataStore.ecml file.
  4. Reopen QuickBooks and complete the registration process.

Step 3: Run the QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool can automatically find and fix issues with Microsoft components the software relies upon.

  1. Download and install the QuickBooks Tool Hub.
  2. Launch the Tool Hub and go to the Installation Issues tab.
  3. Click on the QuickBooks Install Diagnostic Tool. Let the tool run (this may take up to 20 minutes).
  4. Restart your computer after the tool has finished.

Step 4: Reinstall using Clean Install

If the above methods fail, a clean install of QuickBooks might be necessary. This process involves uninstalling the software, renaming installation folders, and then reinstalling QuickBooks.

  1. Uninstall QuickBooks from the Control Panel.
  2. Rename the installation folders manually, or use the QuickBooks Clean Install Tool from the Tool Hub.
  3. Reinstall QuickBooks Desktop.

Step 5: Check if QuickBooks is running in Compatibility Mode

  1. Right-click on the QuickBooks icon and select Properties.
  2. Click on the Compatibility tab.
  3. Uncheck. Run this program in compatibility mode.
  4. Click Apply and then OK.


QuickBooks Error 3371 Status Code 11118 can be a significant roadblock in managing your business’s finances. However, by following the detailed troubleshooting steps provided in this guide, you can effectively address the problem and prevent it from recurring. Always ensure your software and operating system are up-to-date, and consider using tools like the QuickBooks Tool Hub to maintain optimal performance and minimize issues.

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